Tru Energy Frequently Asked Questions


How long will it take before noticing a difference with Tru Energy?


Changes will vary depending on age and skin damage. Some people notice a difference after only a few days.  Others may be longer.  


We offer a generous money back guarantee on the wands.  Please follow the recommended regimen for at least 30 days in order to maximize results.  


You'll want to take a Before and After picture so that you can see the differences that take place from the time you start the protocol, to the end of the initial 30 days (and beyond!).


Will my results go away if I stop the Tru Energy protocol?


Tru Energy is like taking your face to the gym. Once you reach a point of improvement that you are satisfied with, you will want to enjoy a treatment periodically. This could be 3 times per week, or on special occasions when you want to just do a “facial tune up”.


What if I use my own creams with the Tru Energy wand? Will it work?


The Tru Energy All-Natural FaceLift System was designed as a complete system, and products were created for precise “slip” to ensure comfort and effectiveness when used in conjunction with the Energy-Optimizing Wand.  People have reported that when they have tried using creams other than the specially designed Tru Energy creams, they get dragging and pulling.  For this reason, we recommend using only the Tru Energy Daytime Treatment and Nighttime Treatment creams with the Energy-Optimizing Wand.


Do the creams work by themselves?


Tru Energy products are packed full of hydrating nutrients, anti-oxidants and vitamins to nourish your skin and give anti-aging results. But the Tru Energy regimen that includes the Energy-Optimizing Wand (EO Wand) will give you much more satisfaction, and make you more likely to achieve results similar to our test groups and pilot clinical study.


What happens if I miss a day or two?


Initially you will get the best results if you follow the Tru Energy regime daily. But often people will miss a day or two with no repercussions and a quick response when they pick up their Tru Energy regimen.


How accurate do I need to be to see results?


The Face Map provided with the System has very clear diagrams and instructions to follow along with for the best results.  Be sure to watch the Instructions video with Cathy Goldstein for best practices.


Do you need the whole set of skincare?


Yes, they are all designed to work together to give you the best results. Each component of the Tru Energy system works together to contribute to the overall results.


Do I need to do the protocol every day?


It has been recommended to use daily for the first 30 days and then at least 2 or 3 times per week thereafter...or when you want to look great for a special occasion!


How long does the regimen take to do every day?


Most people have reported that initially it may take 10 to 12 minutes for the full protocol.  As you get more familiar and comfortable with the routine it is about 6 minutes.


My skin is sensitive, will I react to the product?


The ingredients of Tru Energy are all natural and contain none of the chemicals that tend to cause rashes and skin sensitivities. Once they discover it, most people with sensitive skin have actually reported that Tru Energy is the ONLY product they can use!  But, as with any product, if you are very sensitive or suspect you have allergies, you may want to test it on a small area of skin before doing a full protocol.


I have very dry / oil / mixed dry and oil skin.  Will Tru Energy work for me?


Tru Energy All-Natural FaceLift System was designed to work with all skin types. You may find that your skin will balance after using Tru Energy skincare and following the protocol.


What kind of guarantee do you offer?


Tru Energy comes with a full 90-day satisfaction guarantee on the Tru Energy Wands and skincare products.  If you aren't completely satisfied with your results, simply contact us for instructions on returning the Energy-Optimizing Wand and skincare products for a full refund (less shipping and handling and BuySafe purchase guarantee, if applicable). Visit truenergyskincare.com/contact.